Privacy Policy

Last updated: March 15, 2025

zenoravithal is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information when you use our budget software tools and services.

1. Information We Collect

We collect various types of information to provide and improve our budget software services. The information we gather helps us understand how you interact with our platform and allows us to deliver personalized financial management tools.

Account information including name, email address, and contact details when you register

Financial data you choose to input such as income, expenses, and budget categories

Device information including IP address, browser type, and operating system

Usage data showing how you navigate and interact with our software features

Payment information when you subscribe to premium features (processed securely through encrypted channels)

2. How We Use Your Information

Your information serves multiple purposes within our platform. We use it primarily to deliver the budget management services you've requested and to continuously improve your experience.

Purpose	Data Used	Legal Basis
Service delivery and account management	Account details, financial inputs	Contract performance
Customer support and communication	Contact information, support tickets	Legitimate interest
Platform security and fraud prevention	Device data, usage patterns	Legitimate interest
Product improvement and analytics	Usage statistics, feature interactions	Legitimate interest

3. Data Sharing and Third Parties

We maintain strict control over your personal information. zenoravithal does not sell your data to third parties, and we only share information in specific circumstances that directly support our service delivery or legal obligations.

Service providers who help us operate our platform, including cloud hosting services and payment processors, all bound by confidentiality agreements
Legal authorities when required by Canadian law, court orders, or to protect our rights and the safety of our users
Business partners only with your explicit consent for specific integrations you've authorized
Corporate transactions such as mergers or acquisitions, where your data would transfer under the same privacy protections

4. Your Privacy Rights Under Canadian Law

As a Canadian company operating under federal and provincial privacy legislation, we respect your fundamental rights regarding your personal information. You have several important rights that you can exercise at any time.

Right to Access:

You can request a copy of all personal information we hold about you, including how it's been used and shared.

Right to Correction:

You may request corrections to any inaccurate or incomplete personal information in your account.

Right to Deletion:

You can request deletion of your personal information, subject to legal retention requirements and ongoing service needs.

Right to Portability:

You can request your data in a structured, machine-readable format to transfer to another service provider.

5. Data Security and Protection Measures

We implement comprehensive security measures to protect your financial and personal information. Our approach includes both technical safeguards and operational procedures designed to prevent unauthorized access, disclosure, or loss of your data.

End-to-end encryption for all data transmission and storage using industry-standard AES-256 encryption

Multi-factor authentication options to secure your account access

Regular security audits and penetration testing conducted by independent security firms

Strict access controls limiting employee access to personal data on a need-to-know basis

Secure data centers located in Canada with 24/7 monitoring and physical security

Automated backup systems with encrypted off-site storage for data recovery

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary depending on the type of information and how it's used within our platform.

Account information and financial data are retained for the duration of your active subscription plus seven years afterward, in compliance with Canadian financial record-keeping requirements. Usage logs and analytics data are typically retained for two years to help us improve our services.

When you request account deletion, we begin the removal process within 30 days. Some information may be retained longer if required for legal compliance, dispute resolution, or fraud prevention, but it will be marked for restricted access and eventual deletion.

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and gather insights about how our software is used. You have control over these technologies through your browser settings and our preference center.

Essential cookies are necessary for basic platform functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. Marketing cookies, when you've consented, allow us to show you relevant content and measure campaign effectiveness.

8. International Data Transfers

While zenoravithal operates primarily within Canada, some of our service providers may process data outside Canadian borders. When international transfers occur, we ensure appropriate safeguards are in place through contractual protections and adequacy decisions.

Any data transferred to countries without adequate privacy protection receives additional safeguards through standard contractual clauses approved by Canadian privacy authorities. You have the right to request information about specific international transfers that affect your data.

9. Children's Privacy

zenoravithal's budget software is designed for users aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete that information promptly.

Parents or guardians who believe their child has provided personal information to zenoravithal should contact us immediately using the information provided below.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify active users through email and display a prominent notice on our platform.

Minor updates that don't materially affect your rights may be posted without direct notification, but we'll always update the "Last modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information for Privacy Matters

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

Email: info@zenoravithal.com

Mailing Address:
zenoravithal Privacy Officer
5685 Cowrie St
Sechelt, BC V0N 3A0
Canada

Phone: +1 905 836 8041

We respond to privacy inquiries within 30 days and work diligently to resolve any concerns you may have about how your personal information is handled.